Return Policy for Defective Items
Returns for defective items (not abused, misused, or altered) are accepted under the following conditions:
- Authorization: Request within 30 days of receipt.
- Return Period: Ship the item back within 15 days of receiving authorization.
- Shipping Costs: The applicant is responsible for return shipping and must provide proof of delivery. Original shipping and handling fees are non-refundable.
- Packaging: Return items must be securely packaged and fully insured.
- Refund Process: A full refund will be issued upon inspection of the returned item.
For returns due to a change of mind, a 15% restocking fee will applied.
